Returns & Refunds Policy
Return Policy:
Due to the custom nature of our products, Black Cherry Design is unable to accept returns. Each piece is printed on demand, making it unique to each customer. We encourage you to review your choices carefully before placing your order.
Damaged Products:
If your order arrives damaged, please contact us immediately. Provide us with a photo of the damaged item, and we will arrange for a reprint and shipment of a new product at no additional cost to you.
Order Cancellation:
Order cancellations are only possible within a short window. Given our quick turnaround for printing (usually within 12 hours), we encourage prompt communication if you need to cancel your order.
Exchange Policy:
Since all items are printed on demand, we are unable to offer exchanges. Please ensure your selection is final before placing your order.
Store Policy:
Black Cherry Design reserves the right to update the store policy periodically. Changes will be communicated on our website and through other relevant channels.
For any inquiries or further clarification, please don’t hesitate to contact us. Our team is dedicated to ensuring your satisfaction with every purchase.
